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Therefore, you can roll back to DirectX 11 and check if it works. If it is the case, you may not be able to play the game. Sometimes the game may not be compatible with your DirectX version. exe file and click on the Repair or install buttonĪfter completing the installation, open your game and check if the issue is solved. Download the latest version of Visual C++.Here is the procedure to download a new version of Visual C++: So, we need to update Visual C++ regularly. The various error may arise due to old versions of Visual C++. The newest version of Visual C++ needs to be installed on our PCs. Install Visual C++ Redistributable Files and DirectX 11 If your system meets the minimum requirements, you can proceed to the fixes. Graphics card: NVIDIA GeForce GT 1030 and higher The official minimum requirement for the Genshin Impact is: Operating system: Windows 7 SPI 64-bit, Windows 8 64-bit, Windows 10 64-bit If your PC does not meet the minimum game requirement, you will always struggle to play the game, and these fixes may not work for you.
#GENSHIN IMPACT DOWNLOAD NOT WORKING HOW TO#
How to Solve the Genshin Impact Not Launching Problem?īefore you begin the fix, you need to check if your computer meets the minimum requirement for the game. We are here to guide you through the entire troubleshooting method so you can venture into the world of Teyvat. The problem can be solved by tweaking a few adjustments in the game settings. The players are reporting that they only see the black screen when they launch the game. Recently, many players around the world are facing this problem and reporting the issues to the game developers. You want to explore the magical and surreal world of Teyvat, but your game is having problems launching properly.